System status
What we can verify at this moment, and every incident we have had.
Email intake, SLA sweeps, scheduled reports No heartbeat recorded
How to read this page
This page is served by the same installation it reports on. If that installation were completely down, you would not be reading this — so treat a green result here as "the web tier answered your request", not as proof of end-to-end health. For an independent view, check from outside, or write to support@supportcentral.in.
Our availability commitment, how it is measured, what is excluded and the service credits you can claim are all on the uptime commitment page.
Scheduled maintenance
We announce planned maintenance by email to account owners at least 48 hours in advance, and we aim to keep it under two hours a month, outside Indian business hours. Maintenance announced that way is excluded from the availability calculation; anything unannounced is not.
Subscribing to updates
There is no mailing list for status at the moment. During an incident we email the account owner and every administrator directly, which reaches the people who need to act rather than the people who happened to subscribe. A public feed is on the roadmap.
Incident history
No incidents recorded. When we have one, it will be listed here with what happened, what caused it, how long it lasted and what we changed afterwards — including the ones that were our own fault. An incident we do not explain is an incident we have not finished.