Cookie policy
There is no cookie banner on this site, and this page explains why: we do not set a single tracking cookie, here or in the product.
Last updated: · Applies to SupportCentral Enterprise, operated by Support IT Ventures.
The cookies we do set
All four are strictly necessary or a stated convenience, they stay on your own device, and none of them is shared with anyone.
| Cookie | What it is for | How long it lasts |
|---|---|---|
| SCSESSID | Keeps you signed in as you move between pages. Without it you would have to sign in on every click. | Until you close the browser |
| CSRF token | Proves a form submission came from a page we served, not from another site. A security control, not a tracker. | For the session |
| Theme | Remembers whether you chose light or dark. | 1 year, on your device only |
| Sidebar state | Remembers whether you collapsed the sidebar. | 1 year, on your device only |
What we do not set
No analytics cookie, no advertising cookie, no social media pixel, no session recorder, no fingerprinting. There is no Google Analytics, no Facebook pixel and no content delivery network on any page.
We count page views on our own marketing pages with a server-side record that stores the path, the referring site and a rough device type. It sets no cookie and does not identify you.
Your browser is in charge
You can block or clear any of these from your browser settings. Blocking the session cookie means you will not be able to stay signed in — that is the cookie that keeps you logged in between clicks — but nothing else will break, and the public pages work with every cookie refused.
If that ever changes
If we ever add something optional that needs consent, a banner will appear, it will default to refusing, and the script will not load until you say yes. We will update this page first.
Something here unclear or unfair? Tell us at support@supportcentral.in. We would rather fix the wording than argue about it later. See also Terms, Privacy and Grievance redressal.