AI-Powered SupportCentral

One desk. Every issue. Every company.

A cheap, cost-effective and practical support platform for teams that need tickets, assets, employees, recoveries, AI assist and reporting in one place.

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For questions, partnerships, or pilots please mail hello@supportcentral.in.

Why teams choose SupportCentral

  • •AI-assisted ticket replies, summaries and troubleshooting steps
  • •Dynamic pricing and feature entitlements driven by live plan definitions
  • •Optional private AI via Ollama on VPS with an admin-friendly wizard
  • •Imports designed for messy HR, asset, email and vendor sheets
  • •Dashboards and reports built for management-ready decisions
Years of IT experience
15+
Live plan tiers
3
Core operational streams
6
Focus
Cheap + practical
About Me

I build IT systems that don't just work—they grow with you.

Hi, I’m Tejas Dongre. With over 18 years of experience, I help businesses transform complex IT infrastructure into cost-effective, high-performance assets.

By combining a deep background in MNC IT management with modern AI tools like Claude, DeepSeek, and ChatGPT, I design solutions that automate the mundane so you can focus on the mission.

See My Work Let’s Chat
Practical systems, AI-assisted execution, and cost-aware delivery for real operations teams.
Why cheap solution wins

Affordable does not mean shallow

SupportCentral is built for organizations that want structure, visibility, tickets, assets, employees, recovery tracking, reporting and AI assistance without the bloated cost of oversized enterprise suites.

The platform is practical by design: it covers what real teams need, keeps pricing accessible, and makes it easier to move away from shared inboxes, scattered spreadsheets and disconnected operational tracking.

What SupportCentral offers

• Ticketing and ITIL flows
• Asset and employee context
• Recovery and offboarding visibility
• AI-assisted workflows
• Imports for messy real files
• Management-ready reporting

One platform, many workflows

SupportCentral brings tickets, incidents, assets, employees, recoveries, subscriptions, imports, AI assistance and reporting into a single operational surface.

Built for practical operations

This product is designed for companies that need enterprise discipline without the cost and weight of overbuilt suites.

Made in India

SupportCentral is built with an India-friendly, cost-aware mindset and a clear focus on useful execution for real support and IT operations teams.

Core strengths

What SupportCentral covers

Service Desk
Tickets, service requests, portal intake, SLA, KB and announcements.
ITIL Workflows
Incidents, security incidents, problems, changes and structured operational notes.
Assets & People
Employees, assets, assignments, recoveries, offboarding and ageing views.
AI & Reports
AI assist, imports, renewal tracking, custom report builder and management exports.
About the creator

Developed by Tejas Dongre

I’ve spent the last 18 years navigating IT Management and Consulting for global MNCs, with a constant focus on practical systems, operational clarity, and cost-effective execution. SupportCentral reflects that same approach: understand the requirement first, then build a solution that is genuinely useful in real workflows.

IFSCpin.in
Dedicated All India IFSC and Pincode Database.
DocNimble.com
Complete PDF Suite.
TxtNimble.com
Under development.
ImgNimble.com
Under development.
Plan

Starter

₹599
per month • 50 seats
  • 1 mailboxes
  • 200 AI allowance
  • 2 report schedules
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Plan

Growth

Popular
₹899
per month • 250 seats
  • 3 mailboxes
  • 1000 AI allowance
  • 10 report schedules
Compare plans Login
Plan

Enterprise

₹1,199
per month • 750 seats
  • 10 mailboxes
  • 5000 AI allowance
  • 50 report schedules
Compare plans Login
FAQ highlights

Common customer questions

Clear answers about seats, report schedules and what you are actually paying for.
Open full FAQ
What is meant by seats?
Seats are the number of active platform users your company can have in SupportCentral at one time. A seat is usually consumed by a real user account such as a Company Admin, Agent, Asset Admin, HR Admin, Reporting Admin or Requester who needs login access.
What are report schedules?
Report schedules are the number of saved reports that can run on a recurring basis, such as daily, weekly or monthly. This helps managers automate recurring operational reporting without manually exporting every time.
What are mailboxes?
Mailboxes are connected support inboxes used for email-to-ticket intake, such as ithelpdesk@company.com or support@company.com. Higher plans allow more connected mailboxes.
What is the AI limit?
The AI limit is the allowed usage capacity for AI-assisted actions like drafting replies, summaries, troubleshooting steps, note generation and similar workflow assistance.
Testimonials

Why customers like the value proposition

Operations Lead
SupportCentral makes sense for teams that want process and visibility without paying for complexity they will never use.
IT Manager
The platform feels practical. Tickets, assets, people and reports come together in a way that helps daily decision-making.
Admin Team
The biggest win is value. We get structure, reporting and a cleaner operating model at a price point that feels realistic.

Knowledge base and self-service

The public site already includes pricing, compare pages, FAQ, contact flows, trial/demo forms, portal entry points and a browsable knowledge base.

Explore features Open support portal

Public knowledge base categories