A simple IT asset lifecycle for small teams
Ask a small company where its laptops are and you'll often get a spreadsheet that's three months stale. Asset tracking feels like overhead until the day you're audited, or a departing employee walks off with a ₹80,000 machine.
Here's a lifecycle that's light enough to actually maintain.
The five stages
- Acquire — record the device the day it arrives: tag, serial, make, model, processor, purchase date.
- Assign — link it to a person. Now you always know who holds what.
- Maintain — log damage, repairs and replacements against the asset, not in someone's memory.
- Reassign — when someone leaves or upgrades, return and re-allocate cleanly.
- Retire — when a device crosses ~3 years, flag it for refresh before it fails.
The one report that pays for itself
Group your fleet by age and by processor. In thirty seconds you can answer "which machines are due for refresh?" and "how many i5s are still in service?" — the two questions finance always asks.
Connect assets to tickets
The real win is connecting the two halves of IT: when a ticket says "my laptop won't boot," you can see the device, its age, its damage history, and whether it's already due for replacement — without leaving the ticket.
SupportCentral keeps tickets and assets in one system, with allocation views by age and processor and a 3-year refresh alert built in. See how it works.